Sony said in a Friday blog post that it is considering how to "show appreciation" for its customers' patience in dealing with the ongoing PlayStation Network outage.
Sony Online Entertainment also said that it will be holding "special events" for subscribers to its "DC Universe Online" and "Free Realms" massively multiplayer online games.
Sony's online network has been down since April 20, when the company took down the PlayStation Network and the related Qriocity cloud music service due to a external intrusion, or hack into the network. Sony has since been sued over the hack, accusing the company of failing to adequately protect, encrypt, and secure its customer data. The suit seeks damages for the data loss and PlayStation Network downtime.
That may have been on Sony's mind on Friday, when the company's latest blog post addressed what will happen to customer's saved games, data, and other aspects of game play.
Perhaps the most interesting bit of information is listed at the bottom, however: "Will there be a goodwill gesture for the time we haven't been able to utilize PSN/Qriocity?" the blog's FAQ asks. "We are currently evaluating ways to show appreciation for your extraordinary patience as we work to get these services back online."
The blog also addresses the two MMOs.
"What if we have a subscription to PS3 MMOs DC Universe Online or Free Realms? Will we get compensation for that?" it asks.
"From Sony Online Entertainment: 'We apologize for any inconvenience players may have experienced as a result of the recent service interruption,'" the FAQ states. "'As a global leader in online gaming, SOE is committed to delivering stable and entertaining games for players of all ages. To thank players for their patience, we will be hosting special events across our game portfolio. We are also working on a "make good" plan for players of the PS3 versions of DC Universe Online and Free Realms. Details will be available soon on the individual game websites and forums.'"
Sony also goes on to say that download lists, friends history, and settings will not be affected, and that trophies (Sony's version of the Xbox "Achievements") will also be intact and sync with the server when the PSN is restored. Cloud saves will also be "retrievable," Sony said.
Sony has also said previously that its credit-card data has been encrypted, theoretically preventing it from being stolen. Still, it said, it cannot rule out the possibility that it was obtained by the hackers.
On Friday, reports circulated that the credit-card information had in face been obtained and was being circulated by hackers.
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